Frequently Asked Questions (FAQ)

Crème de la Crème – Wedding Cakes & Specialty Bakery | Serving Seattle, Bellevue, and Puget Sound

ORDERING & AVAILABILITY

Q: How far in advance should I place my order?
A:

  • Specialty cakes: Minimum 2 weeks in advance.

  • Tiered cakes: Must be ordered by Tuesday at 12:00 noon, 3 weeks prior to your event date.
    Note: Orders are confirmed only once a deposit is received.

Q: Do you accept last-minute or rush orders?
A: We accept a limited number of orders each week. If space allows after the cutoff date, a rush fee may apply.

Q: How do I reserve a cake?
A: To reserve your cake and secure your date, please provide:

  • Event date

  • Number of servings

  • Design/flavor preferences (if known)

  • A $100 non-refundable deposit (or 50% of the cake cost for cakes under $200)

CAKE DESIGN & CUSTOMIZATION

Q: I’m not sure about my cake design or flavor yet. Can I still place an order?
A: Yes! We can reserve your date with a deposit. You can finalize design and flavors later.

Q: Can I send you a photo of a cake I like?
A: Absolutely. Email your inspiration photo along with the number of servings for a price estimate.

Q: Do you offer gluten-free options?
A: Yes! Many of our cakes can be made gluten-free. Look for the ֍ symbol next to the flavor listings.

RETAIL HOURS & PICKUPS

Q: When are you open for retail purchases?
A:

  • Thursday – Friday: 10 AM – 6 PM

  • Saturday: 10 AM – 5 PM
    We offer a variety of cakes, cupcakes, and cookies. Selection may change throughout the day.

Q: What about other days?
A:

  • Tuesday & Wednesday: Open for pickups and ordering only, 10 AM – 5 PM

  • Sunday: Open for scheduled pickups/orders from 10 AM – 12 Noon
    (If no pickups are scheduled, we will not be open)

  • Monday: Closed

PRICING & PAYMENT

Q: What is your price range?
A:

  • 6-inch round cakes start at $65

  • Tiered cakes start at $240

  • Miniature cupcakes: $2.25+

  • Regular cupcakes: $3.50+

Q: When is payment due?
A:

  • Cakes under $100: Must be paid in full

  • Cakes $100+: Require a $100 non-refundable deposit

  • Cakes under $200: Require 50% deposit

CONTACTING US

Q: I emailed you but didn’t receive a response. What should I do?
A: Our replies often land in junk/spam folders. Please check there if you haven’t heard from us within 48 hours.

Q: What if I call and no one answers?
A: We’re likely assisting another customer. Leave a voicemail and we’ll return your call promptly.

CAKE FLAVORS

Q: What flavors do you offer?
A: We offer a wide selection of classic and seasonal options, including:

  • White Cake with Buttercream, Preserves, or Citron

  • Chocolate Cake with Ganache or Preserves

  • Red Velvet, Carrot, Lemon Raspberry, Citron

  • Truffle Torte, Raspberry Gateau, Champagne, Mango Passion, and more!
    See our full Cake Menu for details.

If you have additional questions, please don’t hesitate to call or email us.
Thank you for choosing Crème de la Crème — we’re honored to be part of your celebration!